As a result it is rare we ever receive a watch for warranty repair. Nevertheless, your watch is warranted to be free of any manufacturing/assembly defects for the period of one year. Three years if an extended warranty was purchased.
This warranty covers the functionality of the watch's timekeeping movement.
This warranty excludes external wear and tear or damage including that to the band, case, crystal, hands, and clasp of your watch.
Pre-owned Rolex Watches are not guaranteed to be "Waterproof."
Our warranty does not cover water damage
including crystal fogginess or movement damage.
We recommend that customers treat their watches as
"water resistant" and thus do not expose their
watches prolonged submersion in water. The reason
for this is that the rubber gasket seals which
enclose your Rolex movement and crown may dry out over time
and cannot keep your watch waterproof unless
regularly replaced.
GENUINE ROLEX PARTS GUARANTEE
Our watches are
guaranteed to have 100% genuine Rolex watch parts as
follows...
All our Datejust models have original Rolex parts
including the case, movement (80+ parts), bracelet, and
crown winder.
All our Presidential 18Kt models have original Rolex parts
including the case, movement (80+ Parts).
All
President models come with Italian-made 18k
President replacement bands unless stated otherwise.
This is standard within the industry as the
President bands are 18kt gold, soft and malleable and
thus should be replaced approximately every 10
years.
Diamond additions will usually be custom
additions as they are very seldom sold by Rolex
independently.
In addition certain disposable/replaceable parts
(gaskets, crystal, hands, band pins) may or may not
be original depending on availability.
RETURN POLICY - 15 DAY INSPECTION PERIOD
All our customers
have a 15 Day Inspection Period to evaluate
their purchase and make sure they are 100% satisfied.
This period commences once your shipment is signed
for. During this period if you wish to return
the watch please notify us and we will issue
to you a full refund or replacement at your
discretion, less shipping.
Beyond this period we will still honor requests for
exchanges and/or upgrades for up to 30 days after
your original order.
If you wish to return a watch for refund, not warranty repair... click here.
Please note that this return policy does not apply to Special Orders, Custom Orders, or Additional Links.
